Everyone who saw the survey, including several professionals, was very impressed with the breadth of the survey and with the attention to detail. I personally had complete confidence in the surveyor’s assessment and opinions. The surveyor’s workload meant that I was not always able to deal with him direct/immediately but the other members of staff, especially the woman, dealt with on several occasions (I’m sorry, I didn’t take a name) was so helpful and accessible and efficient that ultimately, I don’t have a single suggestion for any improvement to the service.
Mrs C of Chiswick